Issues in the dispute and their classification

Ngyen Thi Thu,

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Issues in the dispute and their classification

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Русская литература, Русский язык

UDC

80 Общие вопросы лингвистики, литературы и филологии

Publisher

Russian Academy of Sciences

Date of publication

15.10.2018

Public year

2018

DOI

10.31857/S013161170001619-9

Issues in the dispute and their classification

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Annotation

Asking questions is one of the most powerful – and often misused – tools for professionals in dispute resolution settings. This paper provides a multifaceted classification of questions in disputes. Defining the types of questions allows participants to influence the temp of discussions, get necessary information and win the audience perfectly. When you are dealing with high-conflict clients, it is especially important to consider the timing of different types of questions and also to know what questions you should never ask.

Russkaya rech. 2018 Issue 5

Source

https://rusrech.jes.su/s013161170001619-9-1/

About authors

Ngyen Thi Thu

State Institute of Russian Language. A.S. Pushkin

References

1. Kostromina E.A. Ritorika. Uchebnoe posobie. M.–Berlin, 2014. S. 26.

2. Mitsich P. Kak provodit' delovye besedy. M., 1987. S. 58.

3. Il'f I., Petrov E. Dvenadtsat' stul'ev. M. 2005. Dalee ukaz. tol'ko str.

4. Ehnkel'man N. Molitvennik dlya shefa: / Per. s nem. M., 1993. C. 125

5. Sheshko N.B. Ritorika. Minsk, 2007. S.241.

6. Il'ina O.V., Kablukov E.V., Avtokhutdinova O.F. Ritorika. Kratkij kurs dlya zhurnalistov. M., 2016. S.59.

7. Vvedenskaya L.A., Pavlova L.G. Kul'tura i iskusstvo rechi. Sovremennaya ritorika. Rostov-n/D., 1998. S. 486.

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GOST	Ngyen Thi Thu Issues in the dispute and their classification // Russkaya rech. – 2018. – Issue 5 C. 48-55 . URL: https://rusrech.jes.su/s013161170001619-9-1/. DOI: 10.31857/S013161170001619-9
MLA	Ngyen Thi Thu, "Issues in the dispute and their classification." Russkaya rech. 5 (2018).:48-55. DOI: 10.31857/S013161170001619-9
APA	Ngyen Thi Thu (2018). Issues in the dispute and their classification. Russkaya rech. no. 5, pp.48-55 DOI: 10.31857/S013161170001619-9

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